Converting to LiFePo4 batteries is associated with many advantages. Nevertheless, there are a few points to consider to ensure that the power supply to your camper and the devices installed in it is also optimised with LiFePo4 batteries.
A comparison of the manufacturer’s specifications for both the battery and the connected devices is the first step in assessing whether the conversion is possible in your vehicle.
The right energy management is a decisive factor for the correct function of the Truma devices. Here are the most important points:
Continuous current output: The sum of the maximum current consumption of the devices operated simultaneously must be taken into account. With a Mover XT, for example, approx. 150A; Combi D up to 60A in the start phase. The vehicle-mounted battery must be able to provide this power output, otherwise functional restrictions must be expected.
Charger: It must be ensured that the charger/alternator used is suitable for use with LiFePo4 batteries.
Charging characteristic max. 14.3 V: This corresponds to level “AGM 1” for most chargers, alternatively level “Gel” can be used.
Solar power regulator: Due to the upstream electronics (BMS), some LiFePo4 batteries cannot buffer excess voltages, so a buffering option must be created here for solar systems.
Battery connection: not only the battery must be able to deliver the power, but also the cabling. Ensure a sufficient cross-section (min. 35 mm²) and correct cable connections. A bottleneck, e.g. a cable taper or unsuitable connection cable at the battery terminals, can prevent sufficient current from reaching the consumer. A clean earth contact must also always be ensured to prevent undervoltage at the consumers.
Low temperature charging: As LiFePo4 batteries behave differently depending on the temperature, a warm installation/charging location is preferable for winter camping. Some batteries have a self-heating function. The optimum operating range is 20-40°C. Charging outside this range will affect the maximum number of possible charging cycles.
Note: A general statement on the use of LiFePo4 batteries is not possible due to the variety on the market. The Truma product portfolio does not include batteries or rechargeable batteries for powering vehicles. However, as the vast majority of our devices are connected to the vehicle electrical system, there is of course a dependency on these. From previous discussions with customers, we know that there are some uncertainties about LiFePo4 batteries. We have therefore decided to give you our assessment of this. If in doubt, please always enquire with your dealer and refer to the highlighted first paragraph of this article.
Is there any unusual behaviour on your Cooler that you have questions about? In the overview of the three different categories you will find information and possible remedial measures: – Observed behaviour – Error code – App
Category: Observed behaviour
The set temperature is not reached or the cooling output is too low Air circulation may be disturbed
Reduce the amount of products in the Truma Cooler or store them in such a way that air can circulate in the space between them
Ensure sufficient air supply at the ventilation openings and place the Truma Cooler in a cooler place without direct sunlight
Ensure that the cover is properly closed
Check the cover seal for damage and replace if necessary –
The actual temperature of the Truma Cooler deviates from a separately measured interior temperature A temperature measurement with “household thermometers” is not meaningful due to various interfering influences. (e.g. open cover, measurement with laser on a wall, measurement without refrigerated/frozen food).
In the event of permanent temperature deviations, switch to OFFSET (press + and – simultaneously and hold for 3 seconds, “A0” is displayed). Use + or – to select the desired number of degrees (up or down by max. 5 °) –
The Truma Cooler cannot be switched on Error in the power supply
Ensure power supply at the appliance input
Have the fuse checked by qualified personnel and replaced if necessary –
The Truma Cooler does not work below 10 °C Malfunctions may occur below 10 °C and under unfavourable ambient conditions
Create a higher ambient temperature –
Noises As with any cooling appliance, noises from the refrigerant and compressor are audible during normal operation. Between 15 and a maximum of 30° inclination, the volume of the compressor may increase (without affecting the cooling output).
Operate the Truma Cooler on a level surface –
Hardware defect of any kind In the event of mechanical damage, the spare part can be obtained from a dealer.
Selected spare parts are available from 01.01.2024 onwards
e.g. cover, corner protection, seal, rubber foot, carrying handle –
Display does not work or does not work properly Please contact your dealer or Truma Service
Operation via the app or with “emergency override” possible as a temporary solution –
Category: Error code
Code E0 Interruption at the temperature sensor (NTC)
Short-term: Operation in “emergency override” is possible
Long-term: Contact your dealer or Truma Service –
Code E1 Battery low charge protection has triggered due to undervoltage. LO: 10.1 or 21.5 V MED: 11.4 or 24.1 V HI: 11.8 or 24.6 V
Adapt the battery low charge protection to the current use
(see operating instructions)
Ensure supply voltage at the device input –
Code E3 in normal operation Can occur with voltage change 230V/12V
Disconnect Truma Cooler from the supply voltage, wait 10 minutes and switch on again –
Code E3 in “emergency override” mode Automatic switch-off after 8 hours
Disconnect the Truma Cooler from the supply voltage, wait 10 minutes and switch on again –
Pulsating display “000” – Cooler does not start Error in the power supply
Ensure power supply at the device input –
No connection of the Truma Cooler with the app possible Note: in “CLO” mode, pairing is only possible by scanning the QR code.
The Truma Cooler can only be paired with one App or mobile device at a time.
Ensure that the Truma Cooler is switched on and the Bluetooth function is activated on both devices
Remove the Truma Cooler from the mobile device and restart the device search
Update the Truma Cooler App or uninstall the current version of the App and download the App again
now it is implemented. Switzerland has switched off the 2G network on 01.01.2023. For iNet Box users in Switzerland the following applies:
You can still control and monitor the iNet Box and thus the connected devices via Bluetooth in the near field. The function via the far field via 2G (GSM) is no longer possible. Outside of Switzerland, e.g. on holiday in Italy, the GSM function is still available.
What is 2G and why is it being switched off? The term 2G refers to the GSM network. In other words, the network that is used to send a classic text message. You have certainly come across the names of the other networks before. For example, 3G corresponds to “UMTS” and 4G to “LTE”.
The 5G expansion is in full swing. This new, even faster network needs space. Therefore, one of the networks used so far will have to be shut down.
Are other countries besides Switzerland affected by this? Some European countries are planning to gradually shut down the 2G network. Liechtenstein is one of the next. However, since many systems in use are dependent on precisely this 2G network, the other European countries will continue to support this network. In Germany and Austria, the 3G network is therefore being switched off to make room for 5G. 2G will remain. So there will be no restrictions for the iNet Box in the near future.
Is there another Truma product for using a remote control in Switzerland? Unfortunately not at the moment. As of today, our iNet X system is purely Bluetooth-capable. This enables app control at close range. A module for remote control is planned and we are working on the corresponding implementation and production. Due to the current situation, we are unfortunately not yet able to give a concrete date. We will inform you as soon as the countdown begins.
From the past, you are used to being able to comment on our articles and thus enter into direct exchange with us.
To ensure that all enquiries can be processed in a high-quality and timely manner, it is important to use a centralised channel for enquiries. We have therefore decided to deactivate the comment function in this service blog for the time being.
You can use our contact form Customer service (truma.com) to post enquiries or feedback. Detailed information is requested in advance, e.g. the serial number of the unit. This enables us to process your enquiries even more efficiently and quickly.
We would like to take this opportunity to thank our community for their constant friendly interaction with each other and with us.
Your Truma Team
PS: We will gladly continue to create articles on current topics for you so that you are always up to date.
solvedInfo to all Xiaomi users: Despite extensive testing on our part, there are currently still problems on Xiaomi devices. If you have not yet installed the app update, please wait. We are working hard on a solution and will inform you as soon as the problem has been solved.
Update 14.10.22: If any of you Android users already have the latest version installed and it doesn’t work, you can go back to the previous version 4.10.0 via this link
Camping is on everyone’s lips, the industry is booming. The demand is high, the supply is growing.
Unfortunately, the money that can supposedly be made quickly has led to a number of black sheep jumping on the bandwagon, in addition to many qualified dealers.
Free riders sell products under our name that are not original Truma products.
We will therefore show you today how you can recognize original Truma devices.
the type plate: each of our products is provided with a type plate at the factory. In addition to information about the device, you will also find the manufacturer’s details and legal identifiers (e.g. CE):
the Truma logo: 70 years of company history is also symbolized by our Truma company logo. This can be found on each of our devices. Sometimes printed, sometimes glued on. But always easily recognizable.
Our outstanding service: For Truma original products, you receive a manufacturer’s warranty of 24 months in addition to the statutory warranty. In addition to our service partner network, we offer telephone support and mobile service technicians throughout Germany.
quality: Truma stands for quality and reliability, for transparency and information. Our official homepage www.truma.com is maintained with a lot of information for you. Product information, product pictures and contact details for us and our dealers and service partners can be found there.
Please feel free to contact us if you have any questions or uncertainties.
Both systems were presented at the Caravan Salon in Düsseldorf, so you have already been able to gather your first impressions.
The Truma iNet X retrofit panel will be available in stores in spring 2022.
The panels communicate at close range via Bluetooth. With our Truma iNet X App, you can therefore use the full scope (varies depending on the vehicle equipment). A far-field module, for communication outside the close range, will be introduced in future as well.
If you have feature requests or ideas, then you can actively help shape the range of functions. To do so, please take part in our Open Innovation https://www.truma-inet-x-system.com/open-innovation. Your wishes and ideas are collected centrally via this channel, evaluated and incorporated into the project.
If you simply have questions about the iNet X system, feel free to use the comment function on this blog post.